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Head over to the Compatibility tab and checkmark the Run this program in compatibility mode for box.Right-click on your scanner’s icon and select Properties from the context menu.

Here is how you can adjust the compatibility mode of your scanner to fix the issue at hand: It is possible to make older programs run on a newer operating system by using a compatibility mode.

If you don’t know already, Windows’ compatibility mode allows older programs to run without any problems. Several users were able to fix the issue by altering the compatibility mode of the scanner. Check if doing so gets your scanner up and running.

Upon reboot, head over to the manufacturing website of the scanner and install the latest version.

Select Uninstall device from the context menu and wait for the process to complete.

Locate Scanners under this option and right-click on it.

Inside the Device Manager window, expand the option Imaging or Other devices.

Type Device Manager in the search area of the taskbar and hit Open.

Here is a step-by-step guide on how to do this: You can do this by uninstalling the scanner, and then downloading its latest version from the manufacturer’s website of the scanner.

The solution to this is simple, as all that you need to do is update the scanner. One of the main reasons you are having trouble with your scanner is that it is outdated. In this article, we will walk you through the relevant troubleshooting methods that have helped several users fix the issue in no time. Almost every type of scanner has faced this issue like Epson, Canon, HP, Image Access, Panasonic – just to name a few. Depending on the specific problem, some users are unable to interact at all with the scanner, while others receive a “Can’t communicate with scanner” error message. Recently, there have been reports by quite a few users that their scanner won’t run on Windows 11.